Whatsapp Does Not Protect Against Data Loss These things are not possible with Whatsapp and require a professional enterprise messaging app.ĥ. An administrator portal helps to ensure an easy roll-out, transparent monitoring, company-wide communication policies, simple user management, pre-configured devices, managed groups, quick support, comprehensive access control, compliant archiving and much more. Whatsapp Lacks Enterprise Administrationīusinesses need to be able to professionally manage their users. It is rather unprofessional to mix private and business communication in one account.Ĥ. (BTW for similar reasons there are personal and business email addresses. Third, the motivation and satisfaction of employees are improved with a professional messaging tool, since people value a separation of private and business communication. Second, confidential business content is protected in enterprise messaging apps, because it can only be shared with colleagues and the content distribution is under control of the enterprise IT. First, a dedicated enterprise messaging app allows faster access and gives a better overview of everything that is relevant for the internal communication, and thus increases the productivity. Whatsapp Mixes Private and Business Communicationįor enterprises it is important to separate business from private communication. This is especially relevant for European companies, who need to comply with European law and seek strong data protection for their enterprise and customers.ģ. Whatsapp Is a Cloud Service Based in the USAĭue to the weak data protection laws and the broad surveillance in the USA, cloud services based or hosted in the USA cannot ensure comprehensive data protection required by businesses and their employees and customers. Such a business model requires knowledge of your users and is in conflict with minimal use of personal data, general data reduction and strong data protection.Ģ. Whatsapp has announced to generate revenues from businesses by allowing them to communicate to customers. In addition, free services like Whatsapp require user data to make a living. metadata, storage on device, storage on servers, etc). While Whatsapp has announced an improved encryption, it currently does not provide enterprise-grade encryption (e.g. Whatsapp accesses and stores the address books of employees, which contains confidential corporate and customer data. Whatsapp Does Not Provide Enterprise Data Protection On the other hand when used in businesses these consumer messaging apps have significant weaknesses with regard to uses cases, data protection, security, administration, ecosystem integration and support.ġ. The main advantage of these messaging apps is, that they are much faster and efficient than email, and lead to improved team communication and higher productivity.
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